Posts Tagged ‘client service’

 

Launching the Margaret O’Brien Children’s Initiative with Canine Companions for Independence

Dogs have always been known as man’s best friend, but at a recent Canine Companions for Independence (CCI) event, it became clear that dogs are a child’s best friend as well. (more…)

Happy Birthday Eddie Bernays

Nearly 30 years ago, I had the great privilege to spend the weekend at the home of Edward (Eddie to friends) Bernays, the man who is widely considered the father of the modern practice of public relations. (more…)

I Do, But I Don’t: What Puffy Sleeves Taught Me About Client Service

I felt my mouth dry-up and my heart begin to race. Oddly enough, my breathing slowed. The mirror reflected an image of me, standing on a pedestal at Long Island Bridal Wear, in a wedding dress that looked like it had traveled forward in time from 1984. The 18 year-old store assistant immediately knew something was wrong. I finally whispered, “THIS isn’t the dress I ordered.” (more…)